Infor CRM Troubleshooting: Saleslogix Job Service

Posted by on Feb 8, 2017 in CRM Software, Troubleshooting

What is it? When Saleslogix released their 8.1 version of the CRM software, the Saleslogix Job Service was introduced.  Saleslogix felt that jobs would be better handled through a stand-alone service.  While this adds another component to the product, troubleshooting can now be narrowed down to this one component. Why is it acting up? (Basic […]

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Infor CRM Issue: Database Login Failure

Posted by on Dec 9, 2016 in CRM Software, Troubleshooting

Good afternoon all! One of our clients had been having a heck of a time with their remote users not being able to log in.  This was happening for a number of reasons, but these were the two solutions that resolved most of the issues they were having.  Keep in mind that whether you are […]

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Infor CRM: Connection Issues

Posted by on May 2, 2016 in CRM Software, Troubleshooting

Good afternoon all! One of our clients had been having a heck of a time with their remote users not being able to log in. This was happening for a number of reasons, but these were the two solutions that resolved most of the issues they were having. Keep in mind that whether you are […]

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Resolving SpeedSearch Issues

Posted by on Dec 22, 2015 in Troubleshooting

One of the most frequent issues I come across during my daily checks of the Infor CRM programs, by far, has to do with SpeedSearch. The service will either stop running, or the SpeedSearch Client becomes inaccessible. In comparison to any of the other issues that could occur within Infor CRM, this one doesn’t rank […]

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